Services

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1. Introduction to Conflict Management- Two  hour  presentation introducing employees and students to the basics of conflict management.
2. Conflict Management Essentials- 4 and 8 hour interactive sessions to equip your audience with the skills to acknowledge, respond and collaborate with others for a successful outcome. 
3. Workgroup Essentials- Training and developing "employee workgroups" for a collaborative interest based process for decision making, where the group makes consensus driven decisions equipped with stakeholder perspectives.
4. Leadership Essentials- training in handling difficult situations with a complete perspective of the problem by using the right resolution tools for the situation and interest-based collaborative problem-solving.

Our customized Integrated Conflict Management System (ICMS) provides the key essentials for building and sustaining a high-performing workplace. In short, we help advance your organization from a culture of conflict to one of unlimited possibilities. Applying core principles of collaboration, we equip your team with the tools and skills necessary to handle conflict properly, which translates to improved operations, employee morale, learning and overall profit for your organization. 

Key benefits:

• Empowers every worker to manage interpersonal conflict with high levels of competency for a win-win outcome.    
• Recognizes that conflict is inevitable and can be effectively managed with the right collaborative process in place.
• Reduces the chance of conflicts becoming disputes that could potentially undermine the mission and cause distractions, discord and unnecessary costs. 
• Creates a model workplace where you continue to attract, retain and support dedicated, talented and resourceful employees. 

A training and consulting service to help build an in-house conflict management system for your leaders, employees and students that can include: 

1. A Comprehensive Consultation to help identify gaps and  opportunities, comprehensive reports that includes a project plan with  timelines and milestones, a cost analysis, and a schedule. We also offer  a suite of quality products that will help you get to your desired goal quickly and  smoothly. That’s how we ensure your success, and
2. Guidance with an Integrated Conflict Management System (ICMS) that helps you establish your benchmarks of success towards a 5 stage best practice maturity model.